Customer Service

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Business & Economics:Customer Service

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1 Fottler, Myron D.; Ford, Robert C.; Heaton, Cherrill P. Achieving Service Excellence: Strategies for Healthcare
Health Administration Pr 1567931901 / 9781567931907 PAPERBACK Good 
1567931901 Good condition, cover has some wear, might have some writings. 
Price: 0.49 USD

2 Anthony Ulwick What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services
McGraw-Hill Education 0071408673 / 9780071408677 Hardcover Very Good 
Price: 2.64 USD